Best Practices For Reducing Your Continuing Education Course Cancellation Rate

Many continuing education programs are experiencing a growing cancellation rate for open enrollment classes. This increase in cancellations is reducing revenue and impacting customer satisfaction. According to LERN, the ideal overall cancellation rate is 15%. But many programs are reporting cancellation rates between 20-30% with the most challenged programs over 30%. While the cancellation rate […]

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Top Strategies to Improve Your CE Program Discussed at LERN Institutes

Over 90 people attended the LERN Institutes held last week in Fort Lauderdale, Florida. If you have never attended a LERN Institute, you should, as it is a tremendous opportunity to learn and discuss best practices for improving Continuing Education (CE) staff productivity, efficiency, and effectiveness.   Greg Marsello of LERN reported participants in his […]

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LERN’s 3rd Annual Contracting Training Conference a Big Success

Augusoft’s partner LERN held it’s 3rd Annual Contract Training Conference recently in Chicago. Over 80 people were in attendance at this year’s conference, helping to make it the most successful conference to date. This year there was increased interest in lead generation strategies, finding/working with instructors, and marketing contract training. Although the competition is fierce, providers of […]

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