November 18 – 19   |   San Diego, California   |   Paradise Point Resort

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View the official 2019 User summit brochure!

See what all the hype is about in the new, 16th Annual User Summit brochure!

User Summit Resources


1-2 Attendees
$525 per attendee by 8/31
$575 after 8/31

3+ Attendees
$475 per attendee by 8/31
$525 after 8/31


Register Online

Register by Mail
Print & complete this form & mail it to:
Augusoft, Inc. 
8441 Wayzata Blvd., Suite 200
Minneapolis, MN 55426

Register by Email
Download & complete this form & email it to summit@augusoft.net

Register by Fax
Print & complete this form & fax it to: (763) 331-8349

Register by Phone
Have this registration form ready and call (763) 331-8300.


This year’s user summit & LERN Conference will be held at the Paradise Point Resort located on Mission Bay in San Diego. The room rate is $199/night, plus normal taxes & fees.

Click here to book your reservation.

1404 Vacation Road
San Diego, CA 92109, US

The direct line to reach the reservations department is 855-463-3361. Someone will be available at this line 24 hours a day for any new reservations only. They do have an off-site location that takes overflow and evening calls for any NEW reservations.

If you need to make modifications to your reservation, you will need to speak with one of the in-house agents. Guests can call between 8AM and 8PM Mon – Friday and 9AM to 6PM Sat & Sun to speak with the in-house agents directly.

The overflow hotel will be the Hyatt Mission Bay, just 1.6 miles away. The room rate for the Hyatt Mission Bay is $159. Click Here to book a room at the Hyatt Mission Bay in the LERN Room Block. Only use this link in-order to get the discounted conference rate. You can also call 800-233-1234 to register but make sure to reference the LERN Conference Room Block in-order to get the best rate.


Many of you have done some very exciting things on Lumens as a result of thinking ‘out-of-the-box’. In your mind it might be considered ordinary or mundane.  Let us be the judge of that. Share your innovative use of Lumens to do something others may not realize is possible.  How has it made your work-life easier or your program operate more efficiently? What benefit can others hope to achieve? Don’t hesitate, share your ideas! The scholarship winner will receive one complimentary registration to the user summit. To apply, click here.


Below are some tips and reminders for you to ensure you have a positive experience:

  1. Hotel Logistics. Our user summit event will be held at the Paradise Point Resort. The hotel will have computerized screens to direct you.

  2. Toast your San Diego arrival! Meet the Augusoft staff at the Welcome Reception on Sunday, November 17, from 5:30 PM – 7:00 PM at the Paradise Point Resort. Drinks & light appetizers will be complimentary of Augusoft. Early check-in will also be available at this time.

  3. Registration & Continental Breakfast. The registration desk will be located in the foyer, and breakfast will be available nearby.  Both are available on Monday and Tuesday, from 7:30 AM – 8:30 AM.   Pick up your summit materials, reserve your seat and enjoy a light morning breakfast with the Augusoft team and other Lumens users.

  4. User Summit Kick-Off. We will begin the two-day experience at 8:30 AM with introductions, important event details and an Augusoft company update.

  5. User Summit Sessions. We have a wide breadth of presentations from our Augusoft industry experts and you’ll hear from several exemplary Lumens users too! You will receive a detailed agenda pamphlet at registration.

  6. Allergies or special requests? Please notify summit@augusoft.net if you have not done so already. We want to make sure all your needs are met.

  7. Arrange your airport shuttle. Taxi along with Uber and Lyft provide service to all hotels. If you order service from Uber or Lyft, make sure to order a vehicle sufficient to transport all passengers and luggage.

  8. Dress code is business casual. After all, we want you to be comfortable. Please be sure to bring an extra layer for the air conditioned rooms and comfortable shoes.

  9. Best Catalog Cover Contest. There will be a station for attendees to vote on the best catalog cover. Bring a catalog for voting and some extras to share with the other participants. The top 3 catalog covers will receive a prize!

  10. Gather your wish list and bring it with you. Offer suggestions on existing or new features, enhancement and functionality. Our development team will use these to improve Lumens software in 2020 and beyond.

  11. Prepare your questions and get ready to network. The user summit is the perfect opportunity to connect with other Lumens users and engage with members of the Augusoft team.

    Additional information. For more information, visit our website at augusoft.net/summit or email any questions to summit@augusoft.net. Also, follow along on our Facebook page with the hashtag #LumensSummit.

    Click here to see a recap of the 2018 User Summit!

For any summit-related questions, please contact us at summit@augusoft.net or (763) 331-8300. Be sure to also watch our Facebook page for regular updates! #LumensSummit

Not yet an Augusoft customer, yet want to be part of the Lumens user community? Request a Lumens demonstration.


"I always look forward to sharing of ideas and seeing how other organizations creatively use Lumens to overcome problems that come up in the continuing education."
Srdjan Golub
Director of Community Education and Workforce Solutions at Hawkeye Community College
"The User Summit is a yearly event that I would never miss! I literally go back to the office and implement the ideas I hear immediately. The Return on Investment (ROI) is extremely high.""
Kristi Flack
Director of Operations at Northeast Iowa Community College
“The Lumens Annual Summit is a great opportunity to meet and talk with practitioners from all over the country on matters that affect us all. A lot of my time is also spent talking to colleagues about fresh and innovating opportunities that we can implement at our own college.”
Paulo Madrigal
Director of Community and Contract Education at Mt. San Antonio College